OrbitBack (“OrbitBack”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use our website, applications, and services (collectively, the “Services”).
This Privacy Policy applies to:
This policy does not apply to third-party websites or services that may be linked from our Services.
We may collect:
With your explicit consent, OrbitBack may access financial data through third-party providers such as Plaid, including:
OrbitBack does not collect or store your banking login credentials (usernames or passwords). These credentials are handled directly by Plaid and your financial institution.
We may automatically collect:
This data is used for security, analytics, and service improvement.
By providing your phone number and using OrbitBack’s Services, you consent to receive SMS messages related to:
SMS messages are transactional in nature and are used to support access to and security of the Services.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.
Users may opt out of SMS communications at any time by replying STOP to a message where applicable.
OrbitBack does not use SMS communications for unsolicited marketing purposes without additional explicit consent.
Phone numbers collected for authentication and service-related messaging are handled in accordance with this Privacy Policy and applicable telecommunications regulations.
Mobile carriers are not liable for delayed or undelivered messages.
OrbitBack uses information to:
We do not sell personal information.
Depending on jurisdiction, OrbitBack processes personal data based on:
OrbitBack may share information only as necessary with:
Trusted vendors that support our operations, including:
These providers are contractually obligated to protect data and use it only for authorized purposes.
We may disclose information if required to:
OrbitBack retains personal and financial data only for as long as necessary to:
Retention practices are governed by our Data Retention & Disposal Policy.
You may request deletion of your OrbitBack account and associated personal data at any time.
At this time, account deletion requests are processed manually. To request deletion, contact us at support@orbitback.com using the email address associated with your account.
Upon verification of your request, OrbitBack will:
We retain data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
We are actively developing self-service account deletion functionality, which will be made available in a future release.
OrbitBack implements administrative, technical, and organizational safeguards designed to protect information, including:
Despite these measures, no system can be guaranteed 100% secure.
Depending on your jurisdiction, you may have the right to:
Requests can be submitted to support@orbitback.com.
OrbitBack’s Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
OrbitBack operates in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in jurisdictions with different data protection laws.
OrbitBack may update this Privacy Policy periodically. Material changes will be communicated via the Services or by other appropriate means.
Continued use of the Services after updates constitutes acceptance of the revised policy.
For privacy-related questions or requests: